My Projects
Timeline: 12 Weeks
Driving Cost Efficiency, System Ownership & Scalable Growth for SPP
B2B | Web Application
Timeline: 2 Weeks
AI‑Powered Blind Visualizer for Personalized Shopping
AI | Retail-Ecommerce | Responsive Web "Prototype"
(No design tool, no code)
Timeline: 1 Week
Reducing Friction in Samsung Canada's Checkout Experience
B2B | Retail-E-commerce
Beth Moore
UX Design Leader | Former Global VP of CX/UX/UI and Marketing
I have had the pleasure of working with Himani on a very large project with tight deadlines. My team had to work on very complicated CX/UX while staying in step. Himani was a fantastic team member, she stepped up and helped others with parts of their projects while working her own. Her ability to work with her product owners and deliver measurable results not only showed her confidence, but desire to be great. She was self sufficient while being part of "team awesome"! Himani was a huge asset and she led her product like a champion. Anyone would be lucky to have her.
Matthew Tarr
User Experience Lead
I truly cannot thank Himani enough for the significant contributions she made to our team as well as our eCommerce business. She was an absolute joy to work with on a personal level - poised, inquisitive, relentlessly kind and positive. Professionally, she was a tireless advocate for the wants and needs of the user, and an amazing collaborator with key cross-functional partners across our eCommerce business from developers and product managers to business teams and senior leaders. I'm hopeful our paths will cross again.
About Me
Designer.Builder.Lifelong learner.
With 10 years of experience, I have designed complex digital services and interfaces from concept until they reached production, with measurable improvements in usability and customer satisfaction.
At Superior Plus Propane I delivered web application to manage customer interactions, view account information with new features to upload documents, and access data to provide services resulting reduced average call handle time (AHT) by 30 seconds ↓ per call, allowing for 150 ↑ more customer inquiries daily, 25% ↓ reduction in contract churn rate and 15% ↑ increase in renewal conversions, through high-volume client retention and personalized offers.
I have evolved from a Web UI/UX Designer to a Senior Product Designer specializing in designing complicated digital services that are impactful and user-centric. Skilled in the full design lifecycle from user research and journey mapping to prototyping.
SKILLS
Product Development
Figma
AI
Communication
UX/UI design
Front end
